Disney Genie Service to Reimagine the Guest Experience at Walt Disney World Resort and Disneyland Resort
We have been hearing about it for quite some time and it looks like the Genie is about to be set free.
Coming this fall to Walt Disney World Resort and Disneyland Resort, Disney Genie is a complimentary and convenient new digital service designed to create your best Disney day. Wanting to make planning easier, Disney has been working on innovative ideas and taking suggestions from guests on how you want more flexibility and you want better tools to help you make the most of your visit – and that’s exactly what Disney Genie is here to do. Making significant investments in this cool new technology, which guides you through the theme parks with tips that can help you reduce time in lines, discover magic around every corner and take the guesswork out of “what’s next.”
Built right into the My Disney Experience and Disneyland apps, Disney Genie service will maximize your park time, so you can have more fun. It includes a personalized itinerary feature that will quickly and seamlessly map out an entire day. From specific attractions, foodie experiences and entertainment, to general interests like Disney princesses, villains, Pixar, Star Wars, thrill rides and more – just tell Disney Genie what you want to do and it will do the planning for you.
- Get Itinerary Updates from Morning to Night: Disney Genie will continue to update your itinerary throughout your day, so you can be more spontaneous and go with the flow.
- Find Your Favorites at a Glance: Create your very own personal tip board to instantly see your favorites. It will display current AND forecasted future wait times, helping you predict when you might experience quicker entry to attractions.
- Enjoy More Flexibility and Fun: Disney Genie brings existing planning features together in one place. Join a virtual queue at certain attractions, make dining and experience reservations, mobile order food at many locations, get help from a virtual assistant and more.
For even more convenience and flexibility, there are two other options for enjoying our theme parks, through a queue we are introducing called the Lightning Lane entrance that also saves you time in line:
- Disney Genie+ service (available for purchase): For the price of $15 per ticket per day at Walt Disney World Resort and $20 per ticket per day at Disneyland Resort, choose the next available time to arrive at a variety of attractions and experiences using the Lightning Lane entrance. You can make one selection at a time, throughout the day – from classics like Haunted Mansion to thrill rides like Big Thunder Mountain Railroad and newer favorites like Millennium Falcon: Smugglers Run (attractions subject to limited availability). This convenient option is the next evolution of the fan-favorite Disney MaxPass service from Disneyland Resort. (Remember when everyone said they loved the Disney MaxPass idea and Universal’s Express Pass), Disney Genie+ will also include Disney parks-themed audio experiences and photo features to capture your memories – augmented reality lenses for those visiting Walt Disney World Resort and unlimited Disney PhotoPass downloads from your day if you are visiting Disneyland Resort. Ok, I have to say I do like the idea of the Disney PhotoPass downloads included in this, but not to be a Debbie Downer (or is that a Don Downer) Annual Passholders already have this option if they are paying for a gold pass or higher.
- Individual attraction selections (available for purchase): Schedule a time to arrive at up to two highly demanded attractions each day using the Lightning Lane entrance – like Seven Dwarfs Mine Train at Magic Kingdom Park and Radiator Springs Racers at Disney California Adventure park (subject to limited availability; attractions not included with Disney Genie+). Pricing for this option will vary by date, attraction and park and will be announced closer to launch. Again, this is the ‘ol Fastpass which was, umm, free, and we are not even getting the three that we had but now only two that we are paying for. According to what this pricing is, sticking with the “one at a time option” for $15-$20/per day may be the way to go here.
Lightning Lane selections will be made on the same day of your visit and can be used across multiple theme parks, great for those who love the Park Hopper option. Attractions continue to offer a traditional standby queue, or a virtual queue at certain attractions like Star Wars: Rise of the Resistance – to maximize flexibility. Honestly, I think I would have preferred that they do a virtual queue across the parks with the most sought after attractions and kept them free. Even if it was just for a trial period, we could have at least seen if that would have been a feasible solution.
Yes, the FASTPASS, FastPass+ and Disney MaxPass services will be retired, bringing in these options offering more flexibility and choices You can choose from all of the new options, a mix of them or none at all, and continue to have a great experience no matter how you decide to plan your best Disney day.
Included in this roll out are some enhancements to the Disability Access Service (DAS) program, including new options to enroll in the program pre-arrival and for DAS participants to select attractions directly in the app. These options will be available in addition to our existing, in-person DAS program. Visit Services for Guests with Disabilities page DisneyWorld.com and Disneyland.com for more details.
For more details on Disney Genie, visit DisneyWorld.com/DisneyGenie and Disneyland.com/DisneyGenie,. For more indept explanation, check out this video from Gary Daniels, Vice President of Digital Experience. Come back here to spokesmayne.co or go to Disney Parks Blog for updates real soon, including how to purchase Disney Genie+.
Be sure and follow us on Instagram, Facebook and as we use it in real life on the live streams on Youtube at Spokesmayne. What are your thoughts of this new program? Do you think it will help with the wait times, crowds, getting around the park and making the most of your day? Do you mind paying extra to get on the rides that mean the most to you? Let us know what you think and let’s discuss on Discord or Facebook.
Disney Parks Blog; Spokesmayne